Merilyn Burch-Carney
(Boonyumba Studio)

Shipping & Returns


Shipping

All items will be packaged as follows and be sent by Australia Post (registered post).

  • Paintings (up to 54cm x 44cm) will be sent on a board with a matt.
  • The larger paintings are stretched canvas. They will be wrapped with bubble wrap.
  • Sculptures will be boxed and wrapped in bubble wrap.

Registered Post gives you:

  • proof that the article was sent (when lodged at the post office counter)
  • proof that the article was received - a signature is obtained on delivery
  • a unique identification number for every article

Payment


We use Paypal for all payments online. Paypal has an international reputation for easy payment processing and great customer service. It is not necessary to have a PayPal account to pay with a credit card. Credit Card transactions are processed on PayPal secure servers and processed in $AUD.

NB: We do not store credit card numbers on our server.

We can only process an order once your payment has been cleared by Paypal. Credit Card purchases are generally instant. Bank Transfers can take 3 to 5 working days.

Estimated shipping times

Australian deliveries: Please allow 2 days for your payment to be processed and your order to be dispatched. Most Australian orders will be received within 5 to 7 working days.

Non-Australian (overseas) deliveries: Most orders will be received in approximately two weeks of when they are placed. However this does vary considerably - and largely depends on where in the world we are shipping to (and the postal system of that country!). Please allow up to three weeks for delivery before querying us on the possibly of your order having been lost in transit.

If you require a faster delivery than these standard options, then please contact us and we can assist with making arrangements for shipping via your preferred carrier.

Returns

Returns need to be posted back in the original packaging, via registered post, within 7 days of being received but only after discussion with Boonyumba Studio, notifying them of any problem.


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